every customer is unique so we have a range of options to suit you
Ordering online via this website is the simplest method and is accessible 24/7 all year round. Account customers can register using their account number and place orders online and receive all previously agreed discounts and commercial terms. Non-account customers can place orders and pay via credit card.
We have highly trained customer service teams available between 8.45am and 5pm, Monday to Thursday and 8.45am to 4pm on Friday.
Ordering is now possible from mobile phones using our mobile website. The website will detect the mobile device and provide a simplified website format suitable to the mobile interface. Simply log-in and place your order.
This website provides customers access to our core product offer with rich product content and an extended range of part numbers. Product data and availability information can be viewed prior to logging in with pricing information and ordering processes secured for viewing after login.
Once logged in customers can order by browsing the online catalogue, or searching for items and adding them to their basket. Once complete start the simple checkout process.
Customers who already know what they want can enter part numbers straight into the order pad, or paste them from an excel sheet.
Customers placing repeat orders can either save baskets for easy repeat ordering, or find previous orders in the order history section found in My Account once logged in.
Orders will be acknowledged by email, and can be tracked via open orders in My Account.
Opening an Account
For ad-hoc or smaller transactions we recommend customers to purchase using a credit card on this website, or to place orders via our distribution network.
If you have a regular requirement for our products, you can apply for credit facilities. Contact customer services to start this process via [email protected]
We have supplied industry with an enormous range of different products over the past 100 years, and that makes cataloguing every item very difficult. On our website you will find our most popular products easy to navigate and listed with rich product content. You will also find in our extended range, lists of part numbers that are available, most are priced for immediate ordering but some will require a telephone conversation or email dialogue with customer services.
We also offer other routes to find products, there is a part number converter which provides IMI Norgren equivalents to our main competitors’ brands, in here you will find well over 5000 direct matches.
Subscribe & Save
Customers who want a product regularly throughout the year can get a discounted price by placing the blanket order for however many months worth of product and we will drop ship the required amounts per month, spreading the cost for them and helping their cash flow.
Call us directly to arrange this.
After logging in the prices shown will be current list prices. Account customers will be shown prices either at agreed contract prices or with agreed discounts applied.
For larger orders for new projects, or new parts we recommend that customers contact our customer service teams via 01598 710802 or email [email protected]. Our team will review the requirements in full with their technical and sales colleagues and strive to provide the most cost effective package possible.
For ease of re-ordering logged in users can create lists of items and save them in My Account. Simply enter items into the basket with your required re-order quantities, click Save Basket and give the list a useful name for example, Kit 1, Warehouse Rack 1, Machine 1, etc. These saved baskets can be easily accessed from My Account when logged in and there is no limit to how many can be stored.
To re-order go to My Account, visit the Saved Baskets page, open the relevant basket and re-order.
Payment Methods & VAT
What are my payment method options?
Payment methods such as a debit or credit card can be set up to support one or multiple people in a business
- When an account is registered and verified, it is automatically enabled with individual payment abilities, which the requistioner can add during checkout.
- You can also use Paypal
- Pay by invoice – allows UK Harrison Pneumatics Business customers to pay on net 30 day terms, improving cash flows and simplifying the reconciliation process. It is being offered in addition to existing payment methods such as credit cards. Subject to satisfactory credit checks and individual credit limit.
- You can set up your delivery address during checkout
- VAT – please enter your EU VAT registration details as shown on your VAT certificate, if you wish to receive VAT invoices.